Information
Find answers to frequently asked questions about Deluxe Beauty Boutique. Learn more about our products, shipping, returns, and how we stand out in the beauty industry.
Frequently asked questions
Here are some of the most common questions we receive at Deluxe Beauty Boutique. We're dedicated to providing clear, helpful information to ensure you have a luxurious and confident shopping experience with us. If you need further assistance, please don't hesitate to contact us.
1. How long will it take for my order to arrive?
All orders are processed within 1–2 business days. Shipping times depend on your location and the shipping method selected at checkout. You’ll receive a shipping confirmation email with tracking information once your order is on the way, so you can follow your package every step of the way.
2. Do you ship internationally?
Currently, Deluxe Beauty Boutique ships within the United States only. We hope to expand in the future!
3. What is your return and exchange policy?
All sales are final. We currently do not offer returns or refunds, so please make sure you review your order carefully before completing your purchase. If you have questions about a product or need guidance choosing the right item, our team is always happy to help!
4. How do I choose the right product for me?
Each product page includes detailed descriptions and benefits to help you choose. For personalized recommendations, you can contact our team—we’re happy to help you find the perfect shade, lash style, or kit to match your beauty goals.
5. Can I purchase bundles and kits individually?
Yes! All bundles and kits can be purchased as a set, but the individual products are also available separately. Bundles offer a special value and are perfect for gifting or trying multiple items together.
6. How do I care for my lashes?
To extend the life of your lashes:
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Remove gently with an oil-free makeup remover.
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Avoid tugging or pulling on the lash band.
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Store lashes in their original packaging when not in use.
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Use the included lash glue for best results.
7. Is the lash glue safe for sensitive eyes?
Yes! Our lash glue is formulated to be safe, long-lasting, and comfortable. Always perform a patch test if you have sensitive skin or eyes and follow the usage instructions for best results.
8. How do I track my order?
Once your order ships, you’ll receive a shipping confirmation email with a tracking link. You can use this link to monitor your package’s progress from our storefront to your doorstep.
9. Can I contact Deluxe Beauty Boutique with questions or urgent concerns?
Absolutely! You can reach us via our contact form, email, phone/text, or social media DMs. For urgent inquiries, we aim to respond within 24 hours during business days.
10. Are your products cruelty-free and high-quality?
Yes! All Deluxe Beauty Boutique products are carefully curated for quality, safety, and effectiveness. We’re committed to providing luxurious beauty items that are cruelty-free, reliable, and designed to make you feel confident and polished.
Still have questions?
If you couldn't find the answer you were looking for, our customer support team is here to help. We're committed to providing you with the best possible experience.